Major Cricut and SCAL Problems

Happy Wednesday everyone!  WARNING...I'm venting and pleading for help.  It's a choice to walk in victory that I have to make today.  I need HELP desperately.  I have contacted Provocraft and Craft Edge and to no avail.  My DS will not cut when I click on the scissors.  I was told that the SCAL has "probably" fired the chip in my Expression and it will not work with the DS or SCAL.  Man am I floored.  Since getting my computer back, I've tried to cut with SCAL but have been unable to do so.  I'm not sure what to do because Provo is saying I voided the warranty and the place were I bought the Cricut is saying they should fix it.  I know NOW that I voided the warranty but I didn't understand that before.  If anyone else has had problems or know how I might be able to fix this, please let me know.  Some prayers would be GREAT right now. I depended on SCAL for one of my design team obligations and I want to continue.  WHEW...that's off my chest.

Please come back tomorrow for the Veteran's Day hop.  I do have some cool projects and some interesting stories to tell.  See you then.

Happy Scrappin'!